Privacy Policy

Center Stage Associates, Inc. ("CENTERSTAGE") is a not-for-profit professional theater company located at 700 North Calvert Street in Baltimore, MD 21202-3686. CENTERSTAGE's administrative offices can be reached a 410.986.4000.

CENTERSTAGE is committed to protecting your privacy and employing technology that gives you a powerful and safe online experience. This Statement of Privacy applies to the CENTERSTAGE web site and associated microsites and governs our data collection and usage. By using the CENTERSTAGE website, you consent to the data practices described in this statement.

How & Why Personal Information is Collected

When you purcase tickets, enter certain contests, or sign up for our eNewsletter, CENTERSTAGE collects personally identifiable information, including your e-mail address, name, address, and/or telephone number. CENTERSTAGE also uses surveys and other methods to collect anonymous demographic information which is not unique to you, such as your ZIP code, preferences, interests and favorites.

In order to maintain the quality of our website, track trends in web traffic, and to provide valuable statistics to the theater, the CENTERSTAGE website automatically identifies and tracks certain information about your computer hardware and software, such as your IP address, browser type, domain names, access times and referring web site addresses.

CENTERSTAGE's website includes links to the websites of other organizations. We encourage you to review the privacy statements of web sites you choose to visit by clickling through the CENTERSTAGE website, so that you can understand how those web sites collect, use and share your information. CENTERSTAGE is not responsible for the privacy statements or other content on web sites not established or maintaied by CENTERSTAGE.

How Your Personal Information May Be Used

CENTERSTAGE collects and uses your personal information to operate the CENTERSTAGE web site, recommend upcoming performances based on your past attendance history, and to deliver the services you have requested. CENTERSTAGE may also contact you to ask you to participate in surveys for research purposes to ask your opinion on our services or to help us plan for new services under consideration.

CENTERSTAGE will never sell, rent, trade or lease our customer e-mail lists to third parties. We may, from time to time, e-mail you directly on behalf of other business partners to extend offers that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is never transferred to the third party. However, CENTERSTAGE may share the data we collect with third-party service providers to assist us with statistical analysis, provide customer support, or to manage our eNewsletter deliveries. All such third parties are prohibited from using your personal information except to provide these services to CENTERSTAGE, and they are required to maintain the confidentiality of your information.

CENTERSTAGE does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

Using customary internet protocols, CENTERSTAGE keeps track of the web sites and pages our customers visit within CENTERSTAGE, in order to determine what information and services are the most popular. This data is used to deliver customized content and within our website to customers whose behavior indicates that they are interested in a particular subject area.

CENTERSTAGE will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on CENTERSTAGE or the site; (b) protect and defend the rights or property of CENTERSTAGE; and, (c) act under exigent circumstances to protect the personal safety of users of CENTERSTAGE, or the public.

Use of Cookies

The CENTERSTAGE web site uses "cookies" to help you personalize your online experience and to recall your registration information for our Forum. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, can only be read by a web server in the domain that issued the cookie to you, and are genrally provided as a convenience feature to save you time.

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the CENTERSTAGE web site.

Security of Your Personal Information

CENTERSTAGE secures your personal information from unauthorized access, use or disclosure on computer servers in a controlled, secure environment, protected from unauthorized access. When personal information (such as a credit card number) is transmitted through our web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Statement

CENTERSTAGE may update this Statement of Privacy on certain occassions to reflect company and customer feedback. We encourage you to periodically review this Statement to be informed of how CENTERSTAGE is protecting your information.

Further Information

CENTERSTAGE welcomes your comments regarding this Statement of Privacy. If you believe that CENTERSTAGE has not adhered to this Statement, please contact the theater at feedback@centerstage.org  We will use every reasonable effort to promptly determine and remedy the problem.

Last updated October 4, 2009