Full Season
Members receive unlimited, free ticket exchanges throughout the season, with 24 hours advance notice. This includes additional tickets purchased for family and friends. Members exchanging to a more expensive performance pay only the difference in pricing.
Members are able to exchange tickets with 24 hours advance notice 3 ways:
- Fill out this Exchange Form
- Call the Box Office at 410.332.0033 (Tue–Fri: noon–6pm)
- Email boxoffice@centerstage.org
If you know you can’t attend a performance, but don’t know when you can reschedule, we are happy to place your tickets on Open Exchange. This holds the value of your tickets on your account until you choose a new performance to attend. Once you have a new date in mind, call the Box Office, and we’ll reserve new tickets for your preferred date.
If you cannot make any remaining performances of a particular production, consider donating your tickets back to Center Stage! We will gladly send you a tax-deductible receipt if our Box Office receives your donation request before showtime.
The Fine Print:
- All exchanges are subject to availability.
- Some upgrade fees may apply.
- Refunds cannot be given for any difference in price.
- Tickets cannot be exchanged into another production (except Flex Pass Holders, who CAN exchange tickets for a future production with 24 hours’ notice).
- The Box Office will always respond to confirm a ticket exchange. If you haven’t received a confirmation, your exchange has not yet been processed.
Flex and Go Pass Members
If you can’t attend a scheduled performance:
Full Season Members may exchange their tickets up to 24 hours before the performance by filling out the Member Exchange Form, emailing boxoffice@centerstage.org, by calling the Box Office at 410.332.0033, or in person at 700 North Calvert Street.
If you missed your performance or are notifying the Box Office with less than 24 hours before your scheduled performance:
If you know you can’t attend a performance, but don’t know when you can reschedule, we are happy to place your tickets on Open Exchange. This holds the value of your tickets on your account until you choose a new performance to attend. Once you have a new date in mind, call the Box Office, and we’ll reserve new tickets for your preferred date.